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Room Availability
Dine at Marta

Guest Services

Whether you’re traveling for business or pleasure, our newly renovated NoMad hotel offers the amenities and customizable boutique services to make you feel right at home in the heart of Manhattan. From dinner reservations to personalized service from our Redbury Hosts, we’ll make sure you’re always traveling in comfort and in style.

A daily hotel facilities fee of $28, per room (plus tax) will be applied to your booking. This includes: High-speed Wi-Fi access throughout the entire hotel, digital access to The New York Times and The Financial Times, daily coffee service from 6:30am-10:30am in the lobby, two bottles of water, daily passes to all New York Sports Club locations throughout Manhattan, evening turndown service upon request, printing, faxing, copy and notary services upon request, itinerary planning and travel reservation assistance, unlimited local and toll-free calls, as well as a Map of New York City.

 

  

 

Amenities & Guest Services

  • Complimentary Wi-Fi throughout the hotel, including the restaurant, lobby and all common areas
  • Multi-lingual staff
  • sbe’s signature Ciel Bath amenities
  • Italian linens and terry
  • In room hair dryer
  • Coordinated transportation
  • Daily passes to New York Sports Club
  • In-room dining service from Marta, our signature restaurant from Danny Meyer's Union Square Hospitality
  • HD flat-screen TVs
  • Bell staff services
  • Newspaper delivery upon request
  • Pet-friendly offerings
  • Pressing, dry cleaning and alteration services

Check-In & Check-Out

Check-in is 3pm and check-out is 11am.

We will happily accommodate requests for early check-in or late check-out, if possible, so you can enjoy your stay at The Redbury just a little bit longer.

Guests must be 21 or over to check-in, and must present a valid credit card upon arrival.

Concierge Services

We call ourselves hosts for a reason: we are dedicated to making your stay as fun, comfortable and carefree as possible, 24 hours a day. We pride ourselves on anticipating your needs and providing you with exclusive access to a wide array of world-class dining and entertainment options in New York City and beyond. Whether you want a table at the hottest new restaurant, a limo to your plane, reservations to visit top New York City attractions, or anything else, we promise to do our best to make it happen.

To get in touch with us, email conciergeNYC@theredbury.com or visit our concierge desk in the lobby.

 

 

Our areas of expertise include:

  • Airline schedules & reservations
  • Audio-visual & business equipment rentals
  • Automobile rental, car service & taxis
  • Babysitting services
  • Cell phone rentals
  • Dog-walking services
  • Medical & dental assistance
  • Notary public services
  • Package handling services: $5 plus tax fee per package
  • Religious services
  • Restaurant recommendations & reservations
  • Shipping services
  • Shopping information
  • Sightseeing tours
  • Translation services
  • Travel arrangements

We provide exclusive access to New York’s cultural, recreational & dining attractions:

  • Guided architectural and landmark tours
  • Tickets to the hottest Broadway productions
  • Personalized shopping
  • Bicycle and walking tours of both Manhattan and Brooklyn
  • Museum & art gallery recommendations
  • Nightlife recommendations
  • We're a five-minute walk from the Empire State Building and Madison Square Park

Business Services

Whether you’re traveling for work or just checking in while on vacation, our business services keep you connected.

  • Full printing services available
  • Shipping and messenger services available
  • High-Speed Wi-Fi Access throughout the entire hotel
  • Notary services available

Housekeeping

Our dedicated housekeeping staff will refresh your room or flat every day between 9am and 5:30pm. Please let us know if you would like your housekeeper to come at a particular time, and we will do our best to accommodate your schedule.

Should you need toothpaste, deodorant, extra towels, pillows, shaving cream, a toothbrush, a razor, a comb, or any other sundries, please do not hesitate to ask.

Guests can request an airbed for a fee of $25 per stay.  Please note; the airbed can only be accommodated in the Deluxe room categories or higher.

Laundry

A laundry valet bag and itemized pricing ticket are located in the armoire in your room or suite. You are welcome to drop your garments at the host desk or call us to retrieve them.

The Redbury uses a laundry service that handles dry cleaning, laundry and pressing, as well as rushed overnight service.

Standard Service

  • Drop: before 9am
  • Return: by 6pm the same day

Overnight Service

  • Drop: Monday - Friday before 9pm
  • Return: by 7am the following day

Rapid Response (Rush Charges Apply)

  • Drop: Monday - Friday, 9am-7pm
  • Return: 6 hours after pick-up

Parking

Preferred rates for overnight, covered garage parking are available. Notify Front Desk agent upon check in to secure preferred rates.

  • Rapid Parking: 10 E 30th Street, between Madison and Fifth
  • Pricing: $45 sedan, $55 SUV, $65 mini van, per 24 hours

Transportation

We can arrange limousines, car services or car rentals to meet you at your convenience. The entrance to the hotel recently moved from 30th Street to 29th. We recommend mentioning this to your cab driver.

To make arrangements, email conciergeNYC@theredbury.com or visit our concierge desk in the lobby.

The nearest subway stations are:

  • 28th St Station at Park Avenue for the 6 train
  • 28th St Station at Broadway for the N and R trains

Pet Policy

The Redbury welcomes guests to bring one dog per stay, weighing 35 lbs or less. We require a one-time non-refundable assessment of $150 per dog. The charge will be added to your bill at checkout.

We are happy to arrange grooming or pet-sitting services. Even in a hotel full of pet-lovers, we must ask that our furry guests are supervised at all times and we cannot permit them in any of our food service areas.

ADA Accessibility

  • Elevator access throughout the hotel
  • Hotel is entirely wheelchair accessible
  • ADA accessible rooms and amenities
  • Assistive TTY services available

Smoking Policy

The Redbury New York is a non-smoking hotel. A $500 fee will be imposed for guests that fail to comply with this non-smoking policy.

Lost & Found

If you believe you left something at the hotel after your stay, please click here to fill out a form with more information about your missing item. We will review the information and notify you if we found your missing item.